Privacy Policy
hommix.in recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on hommix.in and other offline sources. It applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
Hommix is a property of Hommix Food Delights LLP, an Indian company registered under the Companies Act, 2013, with its registered office at 16, 6th Main Street, Kamatchi Nagar, Tirunelveli – 627011.
Information We Collect
Contact information. We may collect your name, email, mobile number, street, city, state, pincode, country, and IP address.
Payment and billing information. We may collect your billing name, billing address, and payment method when you place an order. We never collect your credit card number or expiry date on our website — card details are obtained and processed directly by our payment partners.
Information you post. We collect information you post in a public space on our website or on our social media pages.
Other information. If you use our website, we may collect information about your IP address, browser, referring site, time spent on our website, pages accessed, and device or operating system.
How We Collect Information
Directly from you — when you register, place an order, post a comment, or contact us by phone or email.
Passively — through tracking tools such as Google Analytics, browser cookies, and web beacons.
From third parties — for example, if you use an integrated social media feature on our website, the third-party platform may share certain information with us, such as your name and email address.
How We Use Your Information
- To contact you for order confirmation or other updates.
- To respond to your requests or questions.
- To improve our products, services, and your experience with us.
- To understand site trends and customer interests.
- For security purposes, to protect our company and our customers.
- For marketing purposes — such as special promotions, offers, or new products. If you place an order, we may enrol you in our newsletter.
- To send transactional communications, such as order or account updates, by email or SMS.
- As otherwise permitted by law.
Sharing of Information
We share information with vendors and service providers who help us run our website, process payments, or send transactional messages — some of whom may be located outside India. We may also share information to comply with the law, respond to a court order or government request, investigate potential fraud, or as part of a sale of all or part of our business. We will tell you before sharing your information for any reason not described in this policy.
Email Opt-Out
You can opt out of our marketing emails at any time by emailing info@hommix.in. Please allow up to ten days for your request to be processed. Even after opting out of marketing messages, we will continue to send transactional messages related to your orders.
Third-Party Sites
If you click a link to a third-party website, you may be taken to a site we do not control. This Policy does not apply to the privacy practices of those websites, and we are not responsible for their content or practices. Please read the privacy policy of any third-party site carefully.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Mrs Prasana Kummari
16, 6th Main Street, Kamatchi Nagar, Tirunelveli – 627011
Phone: +91 82200 13661
Email: info@hommix.in
Updates to This Policy
From time to time we may update our privacy practices. We will notify you of any material changes as required by law and post the updated policy on this page. Please check back periodically for updates.
Jurisdiction
By visiting this website, you agree that any dispute over privacy is subject to this Policy and our Terms of Service. Any disputes arising under this Policy are governed by the laws of India.